1. Overview

This privacy policy sets out how London Creative Media LTD uses and protects any information given to London Creative Media.

London Creative Media Ltd is committed to ensuring that your privacy is protected and respected. We will use your personal data in accordance with this privacy policy and data protection law. This privacy policy should help you to understand what personal information we may hold about you and/or how we collect, use, keep and share it with 3rd parties.

2. Collecting personal information

London Creative Media Ltd collects and processes personal data about you via our website, when you contact us directly or when you purchase goods and services from us. The personal data we collect and process includes:

• Your name, Company name, Job title

• Your home or work address, email address, phone number

• Business data – You provide to us

• Personal data – lawfully received by third parties

• Personal data – you provide to us

• Any other information you provide

Cookies

Cookies are used on our website to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the “Remember Me” option. They are also used after you have logged on as part of that process.

You can turn off cookies within your browser by selecting “block cookies”. However, if you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

3. Using personal information

We may use your information for a variety of purposes, including:

• To provide products and services you have asked for

• To contact you with updates regarding your enquiry, order or delivery

• To improve quality of our products and services

• For marketing communications and marketing research • To help us identify you, when you contact us and for general administration purposes • To identify and make recommendations about other products and services which might be of interest to you

We do not have any control over data and personal information you provide to any other websites which are related to our products or accessible from our main company website or social media.

4. Sharing personal information

We may share your personal information with our business partners, suppliers and contractors to provide you with products and services you have requested. Personal information may also be shared with government authorities for the legal protection of our legitimate interests in compliance with applicable laws.

5. Keeping personal information

We will store your personal information only for the time necessary in relation to the purpose for which it was obtained.

We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, prevents fraud and abuse or enforce our terms and conditions.

Information that is no longer needed for this purpose or these purposes will be securely deleted or shredded. Any out of date information will be updated or archived and stored for its retention period.

All personal information or data will be reviewed and deleted at the end of its retention period, unless there is some special reason for keeping it.

6. Additional information

In exceptional circumstances, we may need to use your personal information for a different purpose than described in this policy. In this case, we will contact you with further explanation how we want to use your data and we will ask you for your permission to do so.

You do not need to provide us with any of your personal information. However, without your personal information, we may not be able to provide our products and services to you.

You have legal right to know what personal information we hold about you. This can be obtained by using our website contact form or by email to info@londoncreativemedia.co.uk or by telephone on 0330 330 0426 or letter to:

London Creative Media, 382 Caledonian Road, London, N1 1DY

If you find any information we are holding about you incorrect or incomplete, please let us know directly and we will try to resolve your concern. You can also raise a concern directly with the Commissioner Office and more detail can be found from the following link https://ico.org.uk/concerns.

Our Privacy Policy may be reviewed and updated to reflect internal changes or changes in law.